Ann / 2025-07-17

大陸支付安全嗎?保護你的支付帳戶與資金

若遇到支付糾紛,第一步是聯絡支付平台客服。支付寶和微信支付都設有24小時客服熱線,用戶可以透過App內的「幫助與反饋」功能提交申訴。若問題無法解決,應立即報警處理,並保留相關證據,如交易記錄、通話錄音等。在極端情況下,用戶可以尋求法律援助。大陸的《消費者權益保護法》和《網絡安全法》為消費者提供了一定的保障,但跨境支付糾...

James / 2025-07-17

精明港人必看:香港電子錢包隱藏著的消費陷阱!

對於涉及詐騙或盜竊的嚴重情況,用戶應立即報警處理。香港警方設有專門的網絡安全及科技罪案調查科,負責處理電子支付相關的犯罪案件。報警時,用戶需提供盡可能多的證據,如詐騙訊息、交易紀錄、對方賬戶資料等。警方將根據案情展開調查,並可能要求電子錢包平台配合提供進一步的資訊。需要注意的是,報警的時機非常重要,越早報警,追回損失的...

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